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Terms of Service

Last updated: 2 November 2026

These Terms govern the use of OVEQEN SCMS (the “Service”), provided by OVEQEN Software Solutions (“we”, “us”). By registering for or using the Service, the school or college (“you”) and its users agree to these Terms.

1. The Service

OVEQEN SCMS is a subscription software service for schools and colleges, covering records, attendance, fees, exams, communication and related functions on web and mobile.

2. Accounts

You must give accurate registration details, keep login details confidential and make sure only authorised people use your account. You are responsible for activity under your account and for the roles and permissions you assign.

3. Subscription and fees

Fees and the subscription period are as agreed with you when you subscribe. If a subscription expires, we may limit the account until it is renewed. Separate charges from third parties, including Meta's WhatsApp messaging charges, are your responsibility where they apply.

4. Your data

You own the data you enter. You confirm that you have the right to enter it, including data about students and parents, and that you may use it for school purposes. We handle it as described in our Privacy Policy.

5. Acceptable use

You must not:

  • use the Service for anything unlawful, harmful or misleading;
  • try to access another school's data or bypass security;
  • upload malicious code or disrupt the Service;
  • resell or copy the Service without our written permission.

6. WhatsApp messaging

If you connect a WhatsApp number to the Service, you agree that:

  • Opt-in only: you will message only people who have given you their number and agreed to receive WhatsApp messages from you, and you will keep a record of that consent.
  • No spam: you will send only messages relevant to your school and its students, and never unsolicited promotions, bulk messages to bought lists or misleading content.
  • Opt-outs: you will respect every request to stop, including STOP replies, and will not try to get around them.
  • Policy compliance: you will follow the WhatsApp Business Messaging Policy and WhatsApp Business Terms.

We may suspend WhatsApp messaging or your account if these rules are broken or if Meta restricts your number.

7. Availability and support

We work to keep the Service available and secure, but we do not promise uninterrupted operation. Maintenance and third-party services, including WhatsApp, may affect availability or message delivery.

8. Intellectual property

The Service, its software and our branding belong to OVEQEN Software Solutions. You receive a limited, non-transferable right to use the Service during your subscription.

9. Limitation of liability

To the extent the law allows, we are not liable for indirect or consequential loss, and our total liability is limited to the subscription fees you paid in the 12 months before the claim.

10. Ending the Service

You may stop using the Service at any time. We may suspend or end access for a serious or repeated breach of these Terms. You can ask for a copy or deletion of your data as described on our Data Deletion page.

11. Changes

We may update these Terms and will change the “Last updated” date above. Continuing to use the Service after a change means you accept the updated Terms.

12. Governing law

These Terms are governed by the laws of Pakistan.

13. Contact us